November 01, 2014

Worker Engagement by Geography

A recent research study, as part of the determination of Forbes America’s Best Places to Work Initiative, looked at over 40 cities to see where workers feel the most engaged.

The analysis conducted by Quantum Workplace defined engaged workers as those who spoke highly of their place of employment, exerted extra discretionary effort into their jobs, and maintained strong interest in staying with their company.

The average percentage for employee engagement in the top five cities was 74.9, nearly seven points higher than the national average. The top city on the list, Huntsville, Alabama, was also the most improved city, increasing engagement by almost 18 percent from the year before.

Top 5 Cities for Employee Engagement

Top 5 Cities for Employee Engagement

  1. Huntsville, Alabama – 77% of employees engaged
  2. Miami-Dade, Florida – 74.7% of employees engaged
  3. Nashville, Tennessee – 74.4% of employees engaged
  4. Austin, Texas – 74.2% of employees engaged
  5. San Antonio, Texas – 73.5% of employees engaged

Bottom 5 Cities for Employee Engagement

  1. Lincoln, Nebraska – 57.1% of employees engaged
  2. Kansas City, Missouri – 59.6% of employees engaged
  3. Minneapolis/St. Paul, Minnesota – 60.7% of employees engaged
  4. Albuquerque, New Mexico – 61.2% of employees engaged
  5. Las Vegas, Nevada – 61.3% of employees engaged

A separate study on employee engagement by Gallup Inc. found that, by state, Louisiana leads the country with the highest percentage of engaged workers at 37 percent, followed by Oklahoma at 36 percent. The lowest number of engaged workers by state was in Minnesota at 26 percent. Meanwhile, 21 percent of workers in Rhode Island are actively disengaged, as are 20 percent of workers in New Jersey, Connecticut, Pennsylvania, New York, Michigan, Vermont, Kentucky, and Illinois.

In terms of industry-based engagement, Quantum Workplace’s 2013 Employee Engagement Trend Report found that real estate, accommodation and food service, construction, technology, and professional services had the highest levels of engagement. The lowest levels of engagement were found in healthcare, education, nonprofit, manufacturing, utilities, and public administration.