Online staffing brought in a new set of workers, which was not previously possible, either technically or economically.
As per a survey, 71% of the respondent want to engage more online workers, whereas the remainder either preferred to stay at the same level or less. Out of those that wish to onboard more online workers, 61% of the survey respondent plan to increase their spend by 50% or more.
Online staffing triggered investments by the companies. Total estimated global spend in 2009 was $250 million (approx.), whereas 2012 total investment increased around four times to $1 billion.