Artificial Intelligence (AI) is a concept that’s taking the business world by storm, spreading through many verticals and niches. From predictive technology and fully-automated self-regulating processes to the ways companies manage data and market products, AI is definitely the current hot topic.
With the weaving of AI into almost every function, some executives are asking how companies can effectively utilize the full potential of tools available, while still maintaining a personal connection with their customer base and workforces. This question is particularly on the mind of HR professionals as they explore the impact that AI could have on the Human Resources industry.
There’s no denying that HR professionals need to embrace big data so that they can be prepared to adapt to technological advancements in AI. But in understanding, employing and applying the disruptions brought about by technological advances, HR also needs to keep the “human” part of “human resources” in sight. For example, while employers can use technologies and soft wares that work as enablers to find the best applicant for positions faster, there still needs to be a traditional recruiter in place who provides the “human” element.
Here are some ways that HR can ensure that they are able to extract all the benefits from AI technologies while maintaining a personal connection: