Impactful Intelligence: AI and CWM

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August 2018 | Report # 65

THE ADVENT OF NLP AND CHATBOTS

A few years ago, having a “conversation” with a machine was a frustrating and often comedic process. But today, thanks to machine learning algorithms, it’s getting increasingly closer to a point where it will be harder to tell whether we are talking to a human or a computer. And that’s with natural language processing (NLP) and recognition being far from perfect. Businesses in various......